Alternative Dispute Resolution (ADR) is a process where an impartial Mediator from the Department of Investigation and Adjudication (DIA) facilitates communication between parties to promote reconciliation, resolution, or understanding. The Mediator's role is to improve communication, negotiation, and decision-making, guiding parties through open and honest communication, deep listening, and mutual respect.
Before the first session, the Mediator meets individually with each party to explain the process and address concerns. Sessions may be joint or separate, in person or virtual, with private meetings available upon request. Sessions, held either on campus at DIA’s office or virtually, begin with each party explaining their perspective, followed by a two-way conversation to exchange information. The Mediator clarifies interests and concerns, then guides brainstorming and evaluating resolution options. While the Mediator may suggest resolutions, they cannot impose their judgment. The Mediator controls the process but not the discussion's substance, with parties deciding the topics and agreement terms. Conversations during ADR are confidential, with exceptions, and cannot be used in future administrative or legal proceedings.
James Fowler, the Mediator, is a licensed attorney and a full-time DIA staff member trained in mediation. During ADR, he will not provide legal advice but will help guide the conversation to meet the parties' needs and resolve disputes. James remains neutral, reflects on what has been said, and asks open-ended questions to find common ground.
To learn more about ADR, you may review this document.